Try it first
Free for 30 days
No card required.
Your 30 days start when your agent is switched on, not while you import or set things up. When they end, outgoing follow-ups pause unless you have added a card.
Try Duewick freeYour invoices are overdue.
Someone should be chasing.
Your AI teammate for cash flow that actually flows. It chases overdue invoices and handles replies. Politely. Under your control.
How Duewick works
Reads your ledger
Overdue invoices, by customer
A$8,390overdue · 3 customers
Kestrel Logistics Pty LtdINV-1042 · 46 days overdueA$4,860Overdue
Bluegum Electrical Pty LtdINV-1057 · 21 days overdueA$2,150Overdue
Harbour & Pine Pty LtdINV-1063 · 9 days overdueA$1,380Overdue
Duewick at a glance
- What it is
- An AI accounts receivable agent. It reads your overdue invoices (Xero read-only or uploaded invoice files), works out who to follow up first, sends reminders under your business name within the limits you set, and handles the replies.
- Who it is for
- Australian businesses with overdue invoices from business customers, individual customers, or both.
- Status
- Open for new accounts. There are no published customer reviews or case studies yet.
- Price
- A$99 per month, billed monthly in Australian dollars, or A$990 per year, billed yearly. Prices exclude applicable taxes; no GST or other tax is currently added. No commission on recovered invoices.
- Free trial
- 30 days, no card required, starting when your agent is switched on. Without a card, outgoing follow-ups pause when it ends; nothing is charged.
- Operated by
- Dreamway Labs LLC, a limited liability company organised in New Mexico, United States.
- Contact
- hello@duewick.com
Company detailsSecurity and dataTermsPrivacyContact and complaints
Three steps, then it works
Creating an account is free and does not start anything. Nobody is contacted until you switch your agent on.
- 1
Bring your invoices
Connect Xero read-only, or upload your invoice files. It works out who owes what, since when, and who has stopped paying on their own.
- 2
Review your plan
See who it would chase first and what it would set aside for you. No card is needed, now or to start the trial.
- 3
Switch on your agent
Agree the limits — hours, tone, what it may never offer — and choose how much it does on its own. Your free trial starts when you switch it on.
Automated reminders stop working the moment someone replies
That is where the actual work starts, and where a schedule has nothing left to give. Six things Duewick does that a sequence cannot.
It acts on the reply
A reminder sequence sends message three whether or not you answered message two. Duewick works out what came back — a commitment, a query, a dispute, the wrong person — and takes a different route for each.
It holds people to what they said
A commitment becomes an amount and a date. When that date arrives it checks your ledger, and if the money is not there, the next message already knows who promised what.
It keeps each debtor’s history
What was promised, what was disputed, what was paid and who went quiet stay on one record. The next step starts from that record instead of from zero.
One conversation per debtor
Five overdue invoices with the same customer is one thread, not five separate chases arriving the same morning from the same sender.
It takes itself off the case
A payment, a dispute, an identity that does not add up, or anything outside your mandate pulls the case out of the queue before the next message goes.
It only counts money that arrived
Commitments, credit notes, write-offs and reversals are tracked apart from cash. A balance reaching zero is not a recovery until the payment is recorded.
What it will not do
Collections goes wrong when software oversteps. These limits are built into the product, not left to the model’s judgement.
- Decide who is right in a dispute. It freezes the case and brings it to you.
- Agree a discount or a payment plan outside the mandate you set.
- Threaten legal action. When a debt will not move it prepares a file for your own lawyer — it never sends it for you.
- Treat a commitment, a credit note or a write-off as cash recovered.
- Keep working a case after the money lands, or approach anyone you have paused.
A salary, not a commission
Duewick is one flat fee, monthly or yearly, with no commission on recovery. Follow up business and individual customers in one place, under your business name and within your limits. Your customers pay your business directly.
Pay monthly
A$99 / month excl. taxes
Includes the 30 free days.
Billed monthly in Australian dollars. Cancel the renewal any time and your agent keeps working until the end of the month you have paid for.
Try Duewick freeSave A$198/year
Pay yearly
A$990 / year excl. taxes
Equal to A$82.50 a month. Includes the 30 free days.
Billed once a year in Australian dollars, when your free trial ends. Cancel the renewal any time and your agent keeps working until the end of the year you have paid for.
Try Duewick freeThe same Duewick on every option
You choose how to pay, not what you get. There are no feature tiers. No commission on recovered invoices.
- Follows up every eligible overdue invoice under your business name
- Reads the replies: commitments, questions, disputes, wrong contacts
- Holds customers to what they promised, and checks again on the day
- Checks your ledger before treating anything as paid
- Stops and brings you anything outside the limits you agreed
- Timeline and original messages per customer; a legal handoff pack when a debt will not move
No recovery amount, rate or timeframe is promised anywhere on this page. Nothing is sent to any of your customers until you have connected a ledger, agreed what it may do, and switched it on. All conditions and pricing questions
Common questions
- Can I include individual customers as well as businesses?
- Your portfolio can include business and individual customers together. Follow-up is subject to the type of invoice and applicable restrictions; importing a record does not authorise contact. Disputed or specialist matters need review. Read the Terms and contact policy before activating.
- Do my customers know it is software?
- Emails go out under your business name, sent by Duewick on your behalf (for example “Harbourline Freight via Duewick”), and replies come back to your inbox in Duewick. Messages identify the software used. We take no commission on what is recovered; this does not determine legal classification.
- What if someone says they already paid?
- It checks your ledger before treating anything as settled. A zero balance is not proof of payment — a credit note also clears one — so it separates cash from adjustments and tells you which it found.
- Can it make a mistake and annoy a customer?
- AI can misinterpret a record or reply. Review imported information and exceptions. Sending checks and your mandate limit what it can do, and you can choose approval before messages go out. No system is error-free.
- What happens to a debt it cannot collect?
- You can ask it to prepare a legal handoff pack for your own lawyer. That pauses the chasing and gathers the evidence. It does not write the debt off, record a payment, or send anything to anyone.
- Do I have to talk to a salesperson?
- You can create a free account, bring your invoices and see your plan without speaking to anyone. If you want a person, ask in the conversation.