Contact
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Questions before you start, help with your account, or something to tell us. Pick the route that fits and it reaches the right place.
Who are you?
Thinking about using Duewick
Email hello@duewick.com with your question — how it would work with your invoices, the Xero connection, uploads or pricing. You can also ask the assistant on our home page; it answers from what the product does today.Already a customer
Sign in and open Help & support from your account. It sees the state of your setup, so you do not have to explain it, and you can ask for a person from there.You received an invoice reminder
The reminder comes from the business named in it. Our contact and complaints policy explains how to dispute, report a wrong recipient or ask for a pause.Bookkeepers and advisers
Working with clients who chase invoices? Email hello@duewick.com and tell us about the workflow you have in mind. Our receivables review kit is free to use with clients.
Privacy and data requests
To ask about the personal information we hold, or to correct or delete it, email hello@duewick.com. The Privacy Policy explains what we collect and why, and Security and data how it is protected. Company details are on the company page.